Industrial relations officers may perform the following tasks:

* Advise on the operation of industrial awards and agreements

* undertake negotiations on rates of pay and conditions of employment for employees and employers

* develop and administer policies on different employee classifications, wage structures and related matters

* establish and maintain good relationships between employers and employees

* examine and attempt to resolve industrial disputes and grievances in the workplace (e.g. by acting as the management representative in discussions with trade unions about the effects of technological change on the duties of employees in a manufacturing workshop)

* study and interpret relevant industrial legislation (the laws formulated by parliament to control industrial practices in the workplace)

* advise others on the proper procedures for carrying out negotiations and on the special regulations relating to employment and salary agreements

* Conduct research into particular industrial relations issues (e.g. the effects of changes in work practices on productivity)

* represent an industrial group as a representative before industrial tribunals

* advise on or develop and negotiate enterprise-based agreements.

The work of industrial relations officers varies according to where they are employed. Those working for organizations with a large workforce aim to minimize industrial disputes by acting as a communication link between management and employees.

IRO requires good communication skills, good conflict-resolution skills, willing to work within rules (legislative and legal).

Related jobs:

* Human Resources Officer

* Management Consultant

* Occupational Health and Safety Officer

* Trade Union Official

* Training Officer